Our Privacy and Cookies Policy
The Salesians of Don Bosco in the UK value the trust and confidence you place in us, when you visit our website, buy books from Don Bosco Publications, make donations to support our work, or subscribe to our e-news and magazine. This policy is about how we demonstrate that by respecting and protecting your privacy.
It tells you what information we collect about you, why we need it, what we do with it, and how you can access or remove any personal information we hold about you.
Website Cookies and Google Analytics -
What are cookies?
Cookies are small text files places that websites place on your computer or device when you visit them. Some are essential to the working and security of the site, and others are important but not essential. You can choose whether or not to accept these non-essential cookies.
What types of cookies do we use?
Why do we use them?
Operation and security: Session cookies last for the duration of your visit to our site, and are essential to the working of the site, and to protect our site and or visitors.
Services : We use other cookies to provide services that make it easier for you to use the site, for example, by enabling you to translate our pages into other languages, to remember any preferences you have set, or; to keep books you have chosen in your shopping basket while you continue to browse.
What if I don’t want cookies?
When you first visit our site, you can choose whether or not you consent to us using cookies. If you don’t agree, you can still use our website, but we won’t get any statistics from your visit, and functions that depend on cookies won’t be available to you.
How do I change my cookie settings, or delete cookies set in the past?
The links below show you how to control cookie settings on some of the most popular web browsers, and how to delete cookies that have been set on your device. You should be able to find this information for the browser you are using it its 'Help' tab. Please be aware that changing your settings may alter the way some websites and services work for you.
Google has a tool that enables you to opt out of all Google Analytics data collection. Google Analytics Opt Out
Mailing Lists - email
If you register for any of our e-news lists, we collect your name and email address, as these are essential to providing the service you are signing up to. We do not sell, trade or otherwise share our email lists with any other organisation.
To deliver our email, we use the Constant Contact platform. This also provides us with reports to help us improve our service, with information on opens and clicks in each email we send. Every email includes links to allow you to change your preferences to opt in or out of particular lists, and to unsubscribe from all emails in future. You can do this at any time, on any day. If you unsubscribe, you don’t have to tell us why, but it would help us to improve our service in future if you gave us that information. Each year, we ask subscribers to confirm their permission to receive emails from us, or to unsubscribe, or to change their preferences.
You can also email us to give us your permission to unsubscribe you or change your preferences.
Magazine Mailing List - by post
Don Bosco Today, our free magazine, is posted out to subscribers 3 times a year, with a free calendar included in the winter mailing. If you subscribe, we ask for your full name and postal address. This information is kept securely on our database. We work in partnership with our printer, Jump Design and Print, who handle the physical mailing operation. This means we send the latest encrypted version of our mailing list to them, but it is used by them solely for the purpose of delivering the magazines. You can contact us by phone, letter or email at any time to ask us to remove you from the magazine mailing list.
Don Bosco Publications Online Shop
If you order books from the online shop on our website, we ask that you register to create an account to increase your security. The registration form asks only for the information we need to send your books out to you – your full name, postal address, a phone number and email address in case we need to contact you about your order or delivery. You can ask us at any time to delete your registration information, by emailing email@example.com or phoning 01204 308811. If your account is dormant for over 12 months, we will delete your information.
We use the PayPal platform to process your payment securely. You do not need a PayPal account, and can also pay by debit or credit card. PayPal processes your transaction on our behalf, and we do not see, access or store your card or PayPal account details. PayPal Privacy Statement.
Payments for books ordered and paid for over the phone are processed in accordance with GDPR, and are PCI compliant. Your card details are entered directly into our terminal by our trained staff while you are on the line. We make no record of your card details, which are securely processed by WorldPay.
We are obliged by law to keep accounts and sales records. The information we process for our accounts is held securely in accordance with current data protection legislation, and is not used for any other purpose.
Donations sent by cheque in the post are processed by our staff in line with data protection and our own financial process rules, and if an address is included, we use that only to send our sincere thanks.
You may prefer to donate using a debit or credit card over the phone. These donations are processed by our trained staff in the same way as telephone payments for books – see above.
We are obliged by law to keep information about all donations and Gift Aid for our financial records. In the case of Gift Aid, your information much be kept for 6 years following the expiry or cancellation of your Gift Aid declaration. This information is kept securely, and is only accessed by authorised staff and our auditors, and for Gift Aid, HMCR.
We do not use your contact details to solicit further donations, or for marketing purposes.
Your right to access your personal information
Under GDPR, you are entitled to view, amend, or delete the personal information that we hold. Email your request to us: firstname.lastname@example.org, or write to: Data Compliance, Salesians of Don Bosco UK, Thornleigh House, Sharples Park, Bolton, BL1 6PQ
Changes to this Privacy Notice
This policy was revised on 8th May 2018.
We expect to revise it next on 25th May, when the new GDPR compliant policies of some of our partners come into force, to enable us to ensure that links in this policy are up to date.