Thursday 9th August 2018 - Following the latest engineer visit this morning, we are delighted to report that, at last, our internet connections have been repaired and, with phones already fixed, we have rejoined the 21st century!
Where possible during the protracted and complex problems, we were accessing email on our phones and at home, and doing our best to operate as usual, signal and data allowances permitting. However, there are certain procedures we can only carry out from the computers and terminals in the office, for example, processing orders and payments. We are now working to catch up with those tasks we couldn’t do while we were offline.
We again apologise for any inconvenience, and thank you for your patience.